Job Detail

**🖥️ Hiring: Help Desk Officer – Dubai**

We are looking for a professional and customer-focused **Help Desk Officer** to join our team in Dubai. The ideal candidate should have good communication skills, basic technical knowledge, and the ability to provide efficient support to employees and customers.

**Job Responsibilities:**

* Respond to customer and employee inquiries through phone, email, and in-person support
* Provide first-level technical and administrative assistance
* Log, track, and resolve support requests efficiently
* Assist with basic troubleshooting of computer systems and software issues
* Escalate complex issues to the relevant departments
* Maintain accurate records of support tickets and resolutions
* Provide excellent customer service and timely assistance
* Support daily office IT and administrative operations

**Requirements:**

* Previous experience as a Help Desk Officer, IT Support Assistant, Customer Service Executive, or Service Desk Agent is an advantage
* Good communication and problem-solving skills
* Basic knowledge of computers, software, and MS Office applications
* Customer-focused attitude with strong organizational skills
* Ability to work in a fast-paced environment
* Immediate joiners preferred

📍 **Location:** Dubai
💰 **Salary + Accommodation + Transportation + Benefits** as per company policy

📲 **Interested candidates can send their CV via WhatsApp:** **+971 52 663 4654**.