Job Detail

Job Responsibilities

A hospitality company is hiring a friendly and well-organized Hotel Receptionist to manage front-desk operations, assist guests, and ensure a smooth check-in and check-out experience. The ideal candidate should have excellent communication and customer service skills.

Responsibilities
Welcome guests and provide a friendly reception service.
Handle guest check-in and check-out procedures.
Manage room reservations, bookings, and cancellations.
Answer phone calls, emails, and guest inquiries.
Provide information about hotel facilities, services, and local areas.
Handle guest requests and resolve basic complaints professionally.
Maintain accurate guest records and reservation information.
Coordinate with housekeeping and other departments regarding room availability.
Process payments and issue invoices or receipts when required.
Maintain confidentiality of guest information.
Prepare basic front-office reports.
Ensure the reception area is clean, organized, and welcoming.
Requirements
Previous hotel or front-office experience is preferred.
Good English communication and customer service skills.
Basic computer knowledge and familiarity with hotel reservation systems.
Pleasant personality and professional appearance.
Strong organizational and multitasking skills.
Ability to remain calm and helpful when handling guest concerns.
Willingness to work shifts, weekends, and public holidays.
UAE/GCC hospitality experience is an advantage.

Interested candidates can send their updated CV via WhatsApp:
+971 52 945 6306

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