Job Detail

Job Responsibilities

A Reputed company in Bahrain is looking for a Sales Coordinator/Executive.

Main accountabilities:

• Helping all the current and potential customers answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more.

• Ensure product met and exceeded customer expectations in terms of delivery times, consolidation, shipping costs and methods. etc.

• Resolving customer disputes, making suggestions regarding resolution and built those suggestions into daily processes to ensure excellent customer service.

• Handle inbound and outbound calls regarding tracking information, billing information, shipment status, product availability and pricing confirmation.

• Involved in streamlining order entry system and improved accuracy of documentation, reducing shipping and order entry errors.

• Complete order entry and customer scheduling, answer incoming sales calls and leads, and maintain Master backlog.

• Follow order entry procedures and inside sales procedures within company.

• Assist finance department in follow-up phone calls on outstanding invoices and late balances reporting and resolving billing discrepancies.

• Maintain and expedite purchase orders and prepare and evaluate numerous monthly sales reports. In addition to expedite orders from manufacturing plants.

• Create and process purchase orders and prepare required documents for order review/tracking.

• Input sales orders, procure products, and manage appropriate channels to remain informed and ensure clients receive products as expected.

• Entered sales orders into system together with all appropriate information pertaining to the setting up of new customer accounts.

• Handle price quotes, purchase order proposals, sales orders, after sale orders, and shipping phases.

• Review customer orders with manufacturing and other departments to ensure product is expedited and fulfilled within an acceptable time frame.

• Include customer orders, shipping and receiving, transportation and composing company correspondence to customers.

• Ensure high quality service delivery and confirmation of customer orders on a timely basis.

• Provide product pricing and identification, while handling regular and emergency customer orders.

• Perform functions in promoting and expediting customer orders.

Requested Skills & Qualifications:

• Time management and communication skills.

• Self-motivated, adaptable and have excellent organizational, communication and planning skills.

• High levels of productivity.

• Develop excellent organizational skills while working in a fast-paced environment.

• 1 - 2 years of experience in International Sales

• Diploma or Engineering Degree in Mechanical Engineering

• Male Candidates only.

Other benefits as per company policy

How to Apply:

Interested candidates may send their CV to recruitmentbah2000@gmail.com

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